February 2009 ·
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From the transcript of a 999 emergency call made last July by Sarah Leismeier, a thirty-year-old woman from Cardiff, Wales. The transcript was published last November in the Guardian.
operator: What’s the problem? Tell me exactly what’s happened.
sarah leismeier: Er, I think I’m having a baby right now.
operator: You think you’re having a baby?
leismeier: Yes. [Groans.]
operator: I’m going to ask you some questions now. It won’t delay the ambulance, okay?
leismeier: Okay. Oh, Jesus Christ. [Groans.] Oh, God.
operator: How old are you?
leismeier: Um, thirty.
operator: Is there anyone there with you?
leismeier: No, nobody. There’s someone on the way, apparently.
operator: Okay. How many weeks or months pregnant are you?
leismeier: I’m forty-plus.
operator: And is the baby completely out?
leismeier: No, I’ve just got so much pressure, and I’m pushing so much—
operator: Can you see, feel, or touch any part of the baby?
leismeier: Um, no, I don’t think so, but it looks very open down there.
operator: Are you having contractions?
leismeier: Yeah, every thirty seconds or so.
operator: Is there any serious bleeding?
leismeier: Yes.
operator: Right, okay. Do you have any high-risk complications?
leismeier: Um, no. [Cries out.]
operator: Listen carefully and do exactly as I say, okay? Where are you at the moment, and how long is the person who’s coming going to be?
leismeier: [Voice strained.] Um, I’m not sure.
operator: You’re not sure. Is the door open for them to come in?
leismeier: No. Oh, God—
operator: How far are you away from the door? Can you get to the door and back to the phone? Or take the phone with you?
leismeier: I can’t at the moment. There’s something coming out.
operator: Right. Get on the floor, okay?
leismeier: Yes. [Cries out.] It’s the head. It’s out.
operator: It’s the head, is it? Okay, the head’s out. Is the baby crying or breathing?
operator: Okay, with each contraction, place the palm of your hand—
leismeier: Oh, God.
operator: —against your vagina and apply firm but gentle pressure to keep the baby’s head from delivering too fast and tearing you.
leismeier: I don’t know what I’m doing.
operator: Are you able to put your hand against your vagina?
leismeier: Yeah.
operator: As the baby delivers, support its head and shoulders, and hold the hips and legs firmly. Remember, it will be slippery—don’t drop it.
leismeier: Um. There’s just a lump there. The head, I think it is. I’m not sure.
operator: With each contraction, remember to press your hand with firm, gentle pressure against your vagina to stop the baby from delivering too quickly, okay?
leismeier: Okay. Oh, God. [Groans.] Oh, my God. Oh, my God. Oh, my God. I think the whole thing’s here. Oh, it’s out. It’s out.
operator: Is the baby crying and breathing?
leismeier: It’s crying and coughing.
operator: Listen carefully, and I’ll tell you exactly what to do next, okay?
leismeier: Okay.
operator: Do not cut the cord. Do not pull on the cord. The afterbirth should deliver soon. You’ve done really, really well. Do you know what you’ve got?
leismeier: Um, a boy, I think. I can’t believe it—I need to get a towel or something for him.
operator: Stay there now until the ambulance crew gets to you.
leismeier: I need to go and open the door as well. Sorry, it’s just that I’m on a corded phone.
operator: With the baby? Er, I think you should just stay there. Don’t open the door. It was a bit of a surprise, all happened a bit quickly, didn’t it?
leismeier: Um, yeah, I only woke up about half an hour ago.
operator: Did you say this was your first delivery?
leismeier: Um, my third. My daughter’s upstairs.
operator: Is she able to open the door?
leismeier: No, she’s only one. [Talking toward the door.] Okay, I’m coming. Um, I’ve had the baby.
paramedic: Well done! What have you got there? You’ve got a little boy! All right, I’ll just get that cord.
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| SEE ALSO: Childbirth at home; Emergency reporting systems; Knowledge—Childbirth at home; Leismeier, Sarah; Telephone; Telephone operators; Wales | ||
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