Frequently Asked Questions regarding this website

Important note:
This page is for questions about the Harper's website. For help with your print subscription, visit the Print Subscriber Frequently Asked Questions.

What's going on?

Since April 2007, Harper's has provided its entire archive to our subscribers for free. Only paid subscribers and certain institutions (see next question) may log in to access the quarter-million page archive.

There are two ways to gain access:

1. Subscribe or renew via the website.
2. Register your subscription.

Can I buy a IP-based site license for my library?

Yes! Contact our partner Opinion Archives.

I received an email from buysub.com. Is it legitimate?

Yes. That email came from our subscription management firm.

When I try to register my account it says my account is already in use!

Very, very, very often it transpires that a spouse, loved one, secretary, boss, friend, roommate, or even family pet has gone ahead and registered your subscription for web access without informing you. Sometimes the easiest way to access Harper's online is to ask the people nearby what username and password they used to log in.

If that doesn't work and you're stumped, go ahead and send an email to webmaster@harpers.org. Please include your subscriber number to ensure a prompt reply.

I just subscribed a week ago (or received a gift subscription) and don't yet have a subscriber number.

No problem--just send an email with your NAME and ADDRESS to customer support at <PRScustserv@cdsfulfillment.com> or call our toll-free U.S. phone number 1-800-444-4653. The helpful people there will tell you your subscriber number; then you can visit our registration page to establish your online account.

I've been trying to get a new password emailed to me and it never arrives.

1. Check your spam filter. The email will come from <webmaster@harpers.org>.
2. It may be that the email we have on file is an old one, or has a typo in it. Just send an email to <webmaster@harpers.org> with the full name of the person who holds the subcription to Harper's, and, if you remember it, your username, and we'll try to help (for fast service include your subscriber number from your mailing label.)

How do I change my password?

1. If you forgot your password, visit our password recovery page
2. If you remember it and want to change it, you can change it here.

Will my subscription and access to the online version and archive expire at the same time?

Yes, once your subscription expires you will no longer have access to online content. When you renew and pay for your subscription your access to the online version and archive will be activated.

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