From purposes of phone calls made by New York City residents to 3-1-1, a help line for information and non-emergency government services. 

To discuss a neighbor who hangs underwear out a window to dry
To obtain information about dry cleaning
To ask whether cat litter is recyclable
To ask about renting a wastebasket
To ask whether Medicaid can be used to pay for a cat’s surgery
To inquire on what to do with an unwanted pet
To ask whether a dog can be claimed on income taxes
To obtain information about tax fraud