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From the website, which tracks broken McDonald’s ice-cream machines across the United States. The machines break down frequently, and McDonald’s franchises are obligated to hire a certified repair person from the machine’s manufacturers. The figures below reflect the percentage of broken machines as of August 24, 2021.


city percentage broken
Washington  23
New York City  22
Dallas 20
Phoenix  19
Philadelphia 15
San Antonio  15
Houston 13
Seattle 13
San Diego 12
San Francisco 7
Los Angeles 6
Chicago 5
San Jose 4
Boston 0