From the website mcbroken.com, which tracks broken McDonald’s ice-cream machines across the United States. The machines break down frequently, and McDonald’s franchises are obligated to hire a certified repair person from the machine’s manufacturers. The figures below reflect the percentage of broken machines as of August 24, 2021.
city | percentage broken |
Washington | 23 |
New York City | 22 |
Dallas | 20 |
Phoenix | 19 |
Philadelphia | 15 |
San Antonio | 15 |
Houston | 13 |
Seattle | 13 |
San Diego | 12 |
San Francisco | 7 |
Los Angeles | 6 |
Chicago | 5 |
San Jose | 4 |
Boston | 0 |